What we deliver

The HCS group works closely together with our customers to define solutions that are usable and enjoyable for end users.

This requires focusing on users from beginning to end, using User Centered Design methods. Working together with our customers (both Philips and non-Philips), the HCS group:

• Identifies opportunities for development – We explore the possibilities by reviewing competitor products, systems or services, interviewing stakeholders and experts, and developing solution proposals. The HCS group evaluates the options and recommends the directions for further development. The recommendations would be supported with outlines of:
  • the typical usage scenarios and ‘personas’
  • the key usage requirements
  • the key engineering requirements
  • identification of the engineering options and recommended solution directions
  • preliminary Human System Interaction (HSI) concepts.
    
    
• Builds a 'Proof of Concept (PoC)' demonstrator – We translate the chosen directions into tangible demonstrators that show how the solution would be used – Human System Interaction (HSI) solution. Progressively develop the solution using working technology to a level of maturity that allows all the key business and design issues to be addressed.
  The PoC demonstrator would be supported with documentation of:
  • in-depth usage scenarios and ‘personas’
  • specification of the key usage requirements
  • specification of the key engineering requirements
  • the recommended HSI concepts including the proposed UI solution
  • evaluation reports for the proposed HSI concepts from usage, technical and business perspectives.
    

• Delivers ‘Business ready working technology’ – We engineer the solution to a level of maturity that enables it to be transferred into the client's organization. The HCS group designs the UI and implement UI assets. The HCS group delivers a working prototype incorporating the specification of the architecture, platform, application functions, HSI technologies, UI and UI middleware/engine.
  
  
• Evaluates solutions in use – We evaluate solutions from both technical and usage standpoints. The HCS group highlights strengths, weaknesses and any opportunities for improvement.